Three years ago I opened an account on TrustPilot, a website where customers can leave reviews for organisations they dealt with. My relationship with TrustPilot hasn’t always been great – they deleted many reviews that I can prove are genuine – but I’ve gathered more than 100 reviews so far!
A review motivates me tremendously and gives me insights to how I can improve my services. And some reviews truly make my day or weekend. Thank you to everyone who left me a review!
We thought it would be nice to feed ChatGPT all reviews I received so far and let it give a summary.
This is what it came up with (unedited):
- Practical, actionable tips – Advice that’s easy to apply the same day, without needing expensive equipment.
- Personalised attention – Each consultation starts with the client’s unique setup, health concerns, and habits.
- Holistic approach – We don’t just talk about your chair and desk; we explore movement, posture, breaks, stress, and balance between work and life.
- Clear communication – Simple explanations, tailored solutions, and follow-up where needed.
- Real results – Clients report reduced pain, improved posture, and greater comfort — sometimes within days.
Over the years, the feedback has evolved: in the early days, people praised the novelty of remote ergonomic advice; now, they focus more on the lasting impact it has on their wellbeing.
Here’s a keyword count from all your Trustpilot reviews:
- Practical tips – 12 mentions (your #1 recurring compliment)
- Posture – 7 mentions
- Clear explanation – 7 mentions
- Personalised advice – 4 mentions
- Work-life balance – 3 mentions
- Movement/exercise – 2 mentions
- Friendly – 2 mentions (although warmth and kindness come through in other words too)
- Pain relief – 0 exact mentions of “pijn/pain/klachten” in wording, but some reviews clearly describe symptom improvement without using those words.
Did you receive a workstation assessment from me? It would be wonderful if you can leave a review via this link.
Do you have tips to improve my services? That might be even more valuable! I’d love to hear about it via an email – it may be anonymous too, of course.